Switching to new dental practice software

Moving to new practice software does not have to be complicated. From the first conversation to go-live and beyond, we guide you step by step. You stay in control throughout, while we take care of a safe switch and personal support.

• 35+ jaar ervaring met software voor de mondzorg
• 4 weken gemiddeld van eerste gesprek tot livegang
• 2 uur voor de overdracht van uw gegevens
• 2 weken extra meekijken na de livegang

From first meeting to go-live

Five clear steps, and you are never on your own. Our team guides you personally through the whole process.

Step 1: Free Demo (30 minutes – 2 hours)

In a personal online demo we show how Odontium fits your practice. We take the time to understand how you work and answer all your questions, so that you have a clear picture before you decide anything.

• Online
• No obligations
• Several attendees are welcome

Step 2: A personal proposal (within 3 working days)

Every practice is different. So we put together a proposal that fits your situation: the number of users, the modules you want, and the choice between cloud and an on-premise installation.

• A fixed price, with nothing billed after
• Migration costs clear in advance
• Valid for [30] days

Step 3: Secure data migration (transfer takes about 2 hours)

We move your data across: patient records, treatment history, calendar and financial administration. During this adoption period you can check that all the data is right before the real switch.

• A trial migration first
• Encrypted transfer
• Your old system stays available

Step 4: Setup & guidance (Help that fits)

We set Odontium up together with you and tune the software to the way you work. Your team practises on your own data from the trial migration, not on sample data. That is more than training: you test, you ask questions, and you get help where you need it. Your X-ray, scanners, card terminal and phones stay in use: Odontium works with them.

• Training on your own data
• On site or online
• Permissions set per employee

Step 5: Go-live (You set the date)

When you are ready, your practice goes live. Because you have already used the software and your data is there, this step goes smoothly. For the first 2 weeks we keep a closer eye on things.

• Choose the date yourself
• Extra support in weeks 1 and 2
• The old system is only switched off afterwards

We stay involved after go-live too

Our guidance does not stop the moment you go live. If you have a question, run into something, or want advice, our support team is there — people who know the software and understand how a practice works.

A dedicated point of contact

The same people who guided your switch.

Reachable by phone

No ticket system as the first step.

Further training

Including for employees who join later on.

Updates included

New features at no extra cost.

What practices say about switching to Odontium

The program does far more than you first think. We have had a great many 'Aha!' moments. They genuinely act on feedback and suggestions; you see them come back in the updates.

Joep van Engelen, TPP van Engelen

Joep van Engelen

TPP van Engelen

Trusted by more than 500 practices

What we do, and what we ask of you

A switch only works if both sides play their part. So we are clear in advance about what is expected of your practice, and you can plan around it.

What we do

• Read out and transfer your data
• Set up a test environment for you to check
• Configure Odontium around the way you work
• Train your team on your own data
• Keep a closer eye on things for the first few weeks

What we ask of you

• One dedicated point of contact within the practice
• Access to your current system, or an export from it
• About [2] hours to check the trial migration
• Half a day on which the team can train
• A suitable date for going live

Frequently asked questions about switching

Answers to the questions we hear most often, grouped by stage of the switch.

Before the switch

How long does switching take?

The whole process takes about four weeks on average, from the first conversation to go-live.

Can I switch without interrupting my practice?

Yes. We start with a trial migration in a test environment, so your practice keeps running until you decide on the go-live date yourself.

What happens to my current software during the switch?

Your old system stays available until you have fully switched over, and is only shut down in the first weeks after go-live.

Can I decide when we go live?

Yes. You set the go-live date yourself, and only after you have tested the software with your own data.

What does switching to Odontium cost?

Within a few working days you receive a personal proposal at a fixed price, so that the migration cost is clear up front.

During the switch

Can I still request changes during the trial migration?

Yes. During the trial migration in the test environment you can check everything and pass on any wishes before the real switch takes place.

Does my old system stay available during the switch?

Yes. Your old system stays available until you have fully switched over, so you are never without access to your data.

How much guidance do I get while the system is set up?

Our team guides you through the entire setup: from tailoring the software to training your team on your own data.

Can my team practise before we go live?

Yes. Your team practises on your own data during the trial migration, so everyone can find their way around before you officially go live.

What if something goes wrong during the migration?

Because we run a trial migration in a test environment first, any problems are caught there — your practice stays fully operational throughout the trial.

After the switch

Does the guidance stop once I am live?

No. Our guidance does not stop at go-live. Our support team stays available for questions and advice.

Do I get a dedicated point of contact after go-live?

Yes. The same people who guided your switch remain your point of contact after go-live.

Are updates included after the switch?

Yes. New features and updates are included at no extra cost. Because we develop continuously, you always have the latest capabilities.

Can new employees still be trained later on?

Yes. Further training is available for employees who join later, through courses at our offices.

How do I reach the support team?

You can reach our support team by phone, without a ticket system as the first step.

How long does switching take?

The whole process takes about four weeks on average, from the first conversation to go-live.

Can I switch without interrupting my practice?

Yes. We start with a trial migration in a test environment, so your practice keeps running until you decide on the go-live date yourself.

What happens to my current software during the switch?

Your old system stays available until you have fully switched over, and is only shut down in the first weeks after go-live.

Can I decide when we go live?

Yes. You set the go-live date yourself, and only after you have tested the software with your own data.

What does switching to Odontium cost?

Within a few working days you receive a personal proposal at a fixed price, so that the migration cost is clear up front.

Ready to make the switch?

Book a free demo and see how straightforward switching to Odontium can be. We will gladly show you how the software fits your practice, and guide you through every step of the process.

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